Terms of Service

Please read these terms carefully before purchasing from our store

Effective Date: January 1, 2024  |  Last Updated: April 1, 2026

Agreement to Terms

By accessing or using the Nakshatra Store website or placing an order for any product, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access our website or purchase our products.

Important Notice

These Terms constitute a legally binding agreement between you and Nakshatra Store. We reserve the right to modify these Terms at any time. Continued use of our website or services after changes constitutes acceptance of the revised Terms.

Eligibility

Age Requirement

You must be at least 18 years old to place an order on our website. By purchasing from us, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.

Geographic Coverage

We currently ship pan India. International orders may be accepted on a case-by-case basis. You are responsible for compliance with all applicable local import laws and regulations in your jurisdiction.

Our Products

Nakshatra Store offers a curated range of authentic astrology and spiritual products, including:

Gemstones & Ratna

Lab-certified natural stones including Ruby, Emerald, Sapphire, Yellow Sapphire, Red Coral & more

Rudraksha

Authentic Rudraksha malas, pendants & beads — 1 Mukhi to 21 Mukhi, Nepal & Java origin

Yantras & Kavach

Energized Shri Yantras, Navgraha Kavach, Vastu Yantras, copper & silver yantras

Crystal & Healing Stones

Rose Quartz, Amethyst, Black Tourmaline, Selenite, Clear Quartz & healing crystal sets

Puja Samagri

Complete puja kits, incense, diyas, camphor, Ganga Jal, ritual items & religious accessories

Vastu Products

Vastu correction items, pyramids, wind chimes, Laughing Buddha, energy enhancers & more

Product Authenticity

All gemstones sold by Nakshatra Store are sourced responsibly and come with lab certification where applicable. Product images are representative; natural stones may have minor variations in color, size, and pattern — this is a mark of authenticity, not a defect.

Order Terms

Order Placement

By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order. An order is confirmed only after you receive a written confirmation from us via email or WhatsApp.

Order Cancellation

Orders may be cancelled within 24 hours of placement at no charge. Once an order has been dispatched, cancellation is not possible; in such cases, you may initiate a return after delivery as per our Refund Policy.

Product Availability

All orders are subject to product availability. In rare cases of stock unavailability after order confirmation, we will notify you promptly and offer either a substitute of equal value or a full refund.

Bulk & Resale Orders

Bulk purchases or orders intended for resale require prior written approval from Nakshatra Store. Unauthorised resale of our products is prohibited and may result in order cancellation and account suspension.

Payments & Refunds

Payment Methods

We accept UPI, Net Banking, Credit/Debit Cards, Wallets & Cash on Delivery (COD) for eligible orders. All transactions are secured.

Secure Checkout

All payment transactions are processed through PCI-DSS compliant payment gateways. We do not store your card details on our servers.

Refund Policy

Product returns are accepted within 7 days of delivery for eligible items. Refunds are processed to the original payment method within 7–10 business days.

Eligible for Refund

  • Defective or damaged products on arrival
  • Wrong item delivered by us
  • Product significantly differs from description
  • Lost or undelivered shipment

Not Eligible for Refund

  • Change of mind after delivery
  • Products damaged due to misuse
  • Products returned without original packaging
  • Returns initiated after 7 days of delivery

Price Changes: We reserve the right to modify product prices at any time. Price changes will not affect orders that have already been confirmed and paid for. For detailed return procedures, see our Refund Policy.

Shipping & Delivery

Delivery Timelines

Standard Delivery 5–7 Days
Express Delivery 2–3 Days
Remote Areas 7–12 Days

Shipping Terms

  • Free shipping on orders above ₹999
  • Risk passes to buyer upon courier handover
  • Tracking details sent post dispatch
  • Inspect package before signing delivery

Delivery timelines are estimates and may vary due to courier delays, public holidays, or natural events beyond our control. Nakshatra Store is not liable for delays caused by third-party shipping partners, but will assist in tracking and resolution.

User Accounts

Account Creation

To track orders and manage your purchase history, you may create an account. You agree to provide accurate and complete information during registration and keep it up to date.

Account Security

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately at info@quadrinomial.com if you suspect any unauthorised access to your account.

Account Termination

We reserve the right to suspend or terminate accounts at our discretion if there is evidence of fraud, abuse, or violation of these Terms or applicable laws. Pending confirmed orders will still be fulfilled unless they are part of fraudulent activity.

Intellectual Property Rights

Our Content

All content on our website — including product photographs, descriptions, logos, graphics, text, and website design — is owned by Nakshatra Store or our licensors and is protected by copyright and intellectual property laws.

Your Reviews & Feedback

By submitting product reviews, photos, or feedback, you grant us a non-exclusive, royalty-free licence to use, reproduce, and display such content on our website and marketing materials. We will not use your name without permission.

Restrictions

You may not copy, scrape, reproduce, modify, distribute, or commercially exploit any content from our website without prior written consent from Nakshatra Store.

User Conduct

You agree not to use our website or services to:

Place fraudulent or false orders
Violate any applicable laws or regulations
Impersonate any person or entity
Interfere with or disrupt our website or servers
Collect user information without consent
Post false, misleading, or defamatory reviews
Exploit promotions or discounts in bad faith
Upload viruses, malware or malicious code

Consequences of Violation

Violation of these conduct rules may result in immediate suspension of your account, cancellation of pending orders, and may subject you to legal action under applicable Indian laws.

Disclaimer of Warranties

Nature of Spiritual Products

Gemstones, rudraksha, yantras, and other spiritual products are sold based on traditional beliefs and practices. While we ensure authenticity and quality, Nakshatra Store makes no guarantee of specific spiritual, metaphysical, or health outcomes from the use of these products.

These products are not a substitute for professional medical, legal, or financial advice. Individual experiences may vary.

Authentic

All products are genuine and as described. Natural variation is not a defect.

No Outcome Guarantee

Spiritual benefits are based on traditional belief, not medical or scientific claims.

Your Responsibility

Use products as directed. Consult a professional for health or legal decisions.

Limitation of Liability

To the maximum extent permitted by applicable law, Nakshatra Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

1

Your use or inability to use our website or products

2

Delays or failures in delivery due to third-party couriers

3

Any dissatisfaction with spiritual or metaphysical results of a product

4

Unauthorised access, use, or alteration of your account or data

Maximum Liability

In no event shall our total liability exceed the amount you actually paid for the specific product(s) that gave rise to the claim.

Governing Law & Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act 2019 and applicable e-commerce regulations, without regard to conflict of law provisions.

Dispute Resolution

For any disputes, please contact our support team first. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Noida, Uttar Pradesh, India under the Arbitration and Conciliation Act 1996.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice by posting the updated Terms on this page and updating the "Last Updated" date.

By continuing to place orders or use our website after revisions become effective, you agree to be bound by the revised terms.

How We Notify You

We will update the "Last Updated" date at the top of this page and, for significant changes, send a notification to your registered email address. We recommend reviewing this page periodically.

Contact Information

If you have any questions about these Terms or your order, please contact us:

Customer Support

+91 97174 74495

Registered Office

C-15, Captain Vijayant Thapar Marg, Near Metro Pillar No 49, Sector 3, Noida, Gautambuddha Nagar, Uttar Pradesh - 201301

Support Hours

Mon–Sat: 9 AM – 9 PM IST

Acknowledgement

By placing an order or using our website, you acknowledge that you have read these Terms of Service, understood them, and agree to be bound by them.

Contact Support